Took an hour to get checked in with only one person ahead of me. You will need to check in at the 'Players Club' before you can check in with the hotel, which isn't marked outside or in the main lobby. Short staffed with loss of services often, including front desk calling or even water slides- both of which were lost during the first 24hrs of the stay. The chlorine from the pool caused my kids to get rashes and the dry chlorine gas resulted in a trip to the hospital for me. While I was at the hospital, my wife suffered a concussion after hitting her head on the side of the slide. Lastly: Bring your ice skates in the winter! The parking lot is glare ice without sand or salt. If the swimming is no longer fun, you can literally skate out your front door. When life hands you lemons....
No menu in the restaurant due to NYE, only the buffet and it was absolutely disgusting. The pizza at the walk in eatery in the casino was pretty good.
Front desk staff were very nice. Restaurant was terrible and staff was not attentive both times we went. The water park was fun, but they never ever had towels! We rented the Jacuzzi suite. It was in pretty bad shape. Wallpaper peeling, toilet seat was gross looking, and the bed was terrible. The bathtub was dirty. The Jacuzzi was actually clean. Casino was small and boring.
Good casino as well as service inside the casino but that's all the good stuff. Felt like every employee was freshly trained. Instead of being able to check in around 12 or 1 pm, seen many families have to wait till 3 or 4 pm. Long lineups at the front desk were common because of this.
Casino is pretty run down, but one of the last places in the whole world to have a cigarette indoors and not freeze to death.
Nice room, got upgraded to a Jacuzzi room with fireplace for free.
Great place to spend some time. The hotel has been great. The food is better all the time and the staff on the Casino Floor are always fun the chat with. Keep up the great work.
Seven Clans Casinos is a US Casino based in Thief River Falls, Minnesota. Seven Clans Casinos is located at 20595 Center St E, Thief River Falls, MN 56701, USA.
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